Shipping & custom fees

Do I have to pay for import duties and customs fees?
We pay the duties and taxes for all orders going to the European Union, United
Kingdom or United States that are routed through our warehouses.


For all orders to Australia, Hubs reimburses customs duties and fees. These costs
are reimbursed after being paid by the customer. You can fill out this link to request
reimbursement.


Orders to countries not specified above will not receive reimbursement for customs
duties and fees.
 
Shipping time estimation
The lead time shown on the checkout page is the date your parts will be shipped by.
Once you click “continue to submit request” you will be shown the shipping time on
the right-hand side of the page.
 
Expedited shipping
At this time we are unable to expedite orders, and the displayed lead times and
shipping times are accurate. We are hoping to roll out the upcoming months! 
 
I have not received my parts. What can I do?
If you have not received your parts by the estimated delivery date please contact us straight away.